How to Reach Us
We’re here to help. Here’s how support works at JustiPal™.
Email Support
team@justipal.madethis.appThis is our only contact channel. All support is by email — no phone number, no office, no drop-in support.
Response Time
We respond to all email inquiries within 1 business day. Please include your order details or the email address you used at checkout so we can find your account quickly.
Secure Support Chat
Coming SoonSecure in-portal support chat is coming soon. For now, email is the fastest way to reach us.
What to expect:
- We don't have a phone number. All support is by email.
- Email: team@justipal.madethis.app
- We respond to all email inquiries within 1 business day.
- No phone support. No drop-in office. Email only.
- Secure in-portal support chat — coming soon.
Your Privacy & Security
Your intake responses and uploaded documents are stored securely and never shared with third parties without your consent. You control your case file.
Important: JustiPal™ is a document preparation service, not a law firm. We do not provide legal advice, legal representation, or attorney-client relationships. Information provided is for organizational purposes only. For legal guidance specific to your situation, please consult a qualified, licensed attorney in your state.